Why is my Fitbit dashboard not updating?

Why is my Fitbit dashboard not updating?

Turn your tracker off and on again using the instructions in How do I restart my Fitbit device? Restart your mobile device. Try the firmware update again. If it doesn’t work, on a different mobile device or computer (if available) log into your Fitbit account and try updating your firmware.

What do I do if my Fitbit isn’t syncing?

Troubleshooting steps

  1. Force quit and then reopen the Fitbit app.
  2. Go to Settings.
  3. Turn your phone or tablet off and back on.
  4. Uninstall and reinstall the Fitbit app.
  5. If your Fitbit scale won’t sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.

How do I read my Fitbit dashboard?

How to navigate the Dashboard in Fitbit for Android

  1. Launch the Fitbit application from your Home screen or the app drawer. It’s the button with the aqua and white dots arranged in a diamond over a circular black background.
  2. Swipe up or down to scroll through the categories. Tap each one for more details. Tracker.

Why is my Fitbit asking for a code?

Why should I use the device lock on my Fitbit device? To help keep your Fitbit device secure, turn on the device lock in the Fitbit app. You’ll be prompted to enter a personal 4-digit PIN code to unlock your device. If you set up Fitbit Pay, the device lock is turned on automatically and you’re prompted to set a code.

How do I update my Fitbit dashboard?

  1. Firmware updates only become available if you allow the Fitbit app to run in the background.
  2. With your charged Fitbit device nearby, open the Fitbit app.
  3. Tap the Today tab your profile picture.
  4. Tap the pink Update button.

What’s wrong with my Fitbit?

A Fitbit may fail for a number of reasons, including a drained battery, a software update, dust or dirt in the hardware, a weak connection to your phone, or incorrect file formats for music streaming.

How do I manually sync my Fitbit?

To Manually Sync

  1. In the lower right hand corner of your screen, click the Show Hidden Icons arrow on your Taskbar.
  2. Locate the Fitbit app icon within the system tray.
  3. Hover your mouse pointer over the Fitbit icon and Right Click it.
  4. Select Sync Now to begin a manual synchronization of your Fitbit device.

How do I reset my Fitbit?

Fitbit factory reset

  1. From your tracker, swipe across to the ‘Settings’ menu.
  2. Once in the ‘Settings’ section, find the ‘About’ tab and tap it.
  3. From here, scroll to the section that’s labelled ‘Factory Reset’ or ‘Clear User Data’.
  4. You’ll then be prompted to confirm the decision to clear your Fitbit to its box settings.

How do I get the old Fitbit dashboard back?

Please do the following:

  1. Open the Fitbit app.
  2. Tap “Account”; located on the right low corner of the dashboard.
  3. Swipe down and tap “Advanced Settings”.
  4. Tap “Switch back to old Dashboard”.

How do I reset my Fitbit dashboard?

To erase your data from your device:

  1. On your Fitbit device, open the Settings app Clear User Data.
  2. When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.

Where do I find my Fitbit code?

Go to Profile > Settings in our app & tap on Fitbit at the top. Select Install App which will take you to the Fitbit app so you can install our app on your watch. Once installed, open our app on your Fitbit which will display a 6-digit code. Head back over to our app on your phone & tap the Fitbit icon again.

Where do I find my Fitbit pin?


  1. From the Fitbit app dashboard, tap the Account icon > your device image.
  2. Tap Device Lock.
  3. Find the option to reset your PIN code.